When I switched from ATT DSL to Uverse I shipped the modem back within 30 days of starting service so I was supposed to be credited that money to my account. I received a bill that said I still owed for the modem. I called to ask what to do and they said to wait for a revised final bill. I waited and got a bill with the same amount and so called again. The lady said I would only owe 35.00 after the credits so i paid that right then. A week later ATT then put it to a collections agency. It is now Jan 11th. I called ATT again and they said they had received the hardware a week ago but had not credited the account. The new lady then said the account was at a 0 balance and would reflect that at the creditor on the 15th as they update records on the 1st and 15th of the month. I called the creditor on the 16th and they said I still owed 4.46. Being feed up and deciding it wasn't worth to have them jack up my credit score I said I would pay it right then over the phone. The creditor does not take payment over the phone for amounts less then 25 so I had to write a check and mail it so it would get there the day after the holiday. The check cleared on my bank account and I figured it was resolved and so I just moved on.
I tell the story above because I RECEIVED a check today from the CREDITOR for 4.46 saying the account as already paid in full, even though they had told me that if I didn't pay that they were going to report to the credit bureaus. I love companies that don't communicate with their clients and can't do basic arithmetic.
I also had another meet and greet with another firm today, and it looks like I should have a phone interview by the end of the week. That front is looking up which is most likely a good thing.
